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Order Acceptance Management Guide
Order Acceptance Management Guide

Order Acceptance Configuration

TecDelivery Team avatar
Written by TecDelivery Team
Updated over 4 months ago

Activation Process

  1. Navigate to Dashboard

  2. Go to Configure > Order Settings

  3. Enable Order Acceptance Toggle

Key Acceptance Features

  • Manual order review

  • Time-limited acceptance window

  • Automatic cancellation for non-accepted orders

Order Rejection Workflow

  • The full order amount is automatically refunded

  • Order status changed to "Cancelled"

  • Immediate customer notification

Best Practices

  • Monitor inventory levels

  • Set realistic acceptance time limits

  • Maintain clear communication with customers

  • Regularly review order settings

Benefits

  • Inventory control

  • Flexible order management

  • Customer expectation management

  • Operational efficiency

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