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Order Details Management Guide
Order Details Management Guide
TecDelivery Team avatar
Written by TecDelivery Team
Updated over 4 months ago

Order Identification & Tracking

Key Information Components

  • Unique Order ID

  • Payment Method

  • Order Type

  • Precise Timestamp

  • Current Order Status

Dynamic Management Features

Status Management

  • Easy status updates via dropdown menu

  • Automatic notifications to involved parties

  • Real-time tracking capabilities

Communication Tools

  • Integrated messaging system

  • Picture sharing

  • Driver location tracking

  • Signature verification

Comprehensive Tracking Elements

Order History

  • Detailed log of all status changes

  • Tracks modifications by:

    • Customers

    • Drivers

    • Business owners

Logistics Management

  • Automated order assignment

  • Delivery movement tracking

  • Delivery attempt monitoring

Customization Options

  • Custom fields integration

  • External platform compatibility

  • Tailored order specifications

Business Benefits

  • Enhanced operational efficiency

  • Real-time order monitoring

  • Seamless communication channels

  • Automated logistics processing

Practical Applications

  • Comprehensive order tracking

  • Customer inquiry resolution

  • Performance trend analysis

  • Data-driven business optimization

Best Practices

  1. Regularly update order statuses

  2. Utilize messaging features

  3. Review order history frequently

  4. Leverage custom field options

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