This guide explains how to set up automatic or manual order acceptance.
Steps to Configure Order Settings:
Access Dashboard
Sign in to your Tec.Delivery merchant dashboard
View your sales overview and performance metrics
Navigate to Settings
Find the Configuration menu on the left sidebar
Select "Order Settings"
Adjust Accept/Reject Parameters
Locate the Accept/Reject Order toggle switch
Enable the toggle to allow manual order acceptance
Disable activate automatic order acceptance
Set your preferred order acceptance timeframe
Store-Specific Settings
Go to Store's section
Select the specific store location
Find Configuration tab
Scroll to the Order Management section
Customize acceptance settings for each store
Important Notes:
The system will automatically cancel orders not accepted within the set timeframe.
You can set different acceptance rules for different store locations
Manual acceptance gives you more control over order flow
Automatic acceptance can help during high-volume periods
With these settings properly configured, you'll have full control over your order management process while maintaining efficient operations.
Need additional help? Contact Tec.Delivery support for assistance.