Why Order Preparation Time Matters
Helps manage customer expectations
Improves delivery scheduling
Adapts to varying demand levels
Ensures better service quality
Setting Up Order Preparation Time
Step 1: Access Dashboard
Log into your Tec.Delivery merchant dashboard
View your sales overview, revenue, and order metrics
Step 2: Navigate to Merchant Settings
Select "Merchants" from the left sidebar
Locate your store from the merchant list
Click on your store name to access settings
Step 3: Configure Preparation Time
Navigate to the "Configuration" tab
Scroll to find "Order Preparation Time"
Enter preparation time in minutes
Click "Update" to save changes
Step 4: Real-Time Order Adjustments
You can modify preparation times for individual orders:
Go to the "Orders" tab
Select the specific Order ID
Adjust the preparation time as needed
Click "Submit" to update
Important Notes
Customers receive automatic notifications when preparation times are updated
Times can be adjusted based on:
Order complexity
Current demand
Staff availability
Peak hours